All customer payment information is collected by Visa/Mastercard & PayPal directly. Our servers do not collect confidential information & we keep no records of your instruments of payment.
Our system shows free shipping while you are not logged in as system is unable to calculate shipping charges without your address & province/state for tax purposes. Shipping is not free except when you pick up from store or indicated in your final checkout step.
Please note the product you purchased has a 1 year warranty. Do not open the unit or try to repair the item as this would void the warranty on the product.